1086 Broadway | Brooklyn, NY 11221 | (718) 484-1106 and (718) 427-1802 Contact | Delivery Info | Substitutions | Login | Blog

Delivery Policy

Florist, flower shop


There is a $9.99 delivery charge fee at checkout!

To ensure on-time delivery during the busy holiday season, we prioritize all delivery orders accordingly as they are received. 

Place your online order for delivery early and as soon as possible, prior to the following major holidays: Mother's Day, Father's Day, Christmas Day, Hanukkah, New Year's Day, Rosh Hashanah, Valentine's Day, Ramadan, Easter, Passover, Cinco De' Mayo, Independence Day, Labor Day, Administrative Professionals Week, Thanksgiving Day, and other holidays not mentioned. 

All holidays acknowledged! We also provide same day delivery on Halloween Day.

Same Day Delivery

Same day delivery is for New York City, Brooklyn, Queens, Midtown Manhattan, and Lower Manhattan, NY residents. We also deliver to hospitals, schools, and businesses. Due to travel distance and heavy traffic, deliveries located in Long Island, NY are available if ordered at least one day in advance.    

All online orders placed after 6pm will be delivered on the next business day.


Customers Outside of New York The State of New York

We do not offer same day delivery for any orders outside of the state of New York or Upstate New York.


Specific Times

We are unable to guarantee delivery at a specific time, but we are normally able to deliver within five hours on orders. You many request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times

Normal delivery times are 9am-10pm daily. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, call to verify.


Funeral Homes

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. If you do not know the zip code or exact address of the funeral home we will look it up for you. We normally contact the funeral home anyway to verify the time of the viewing and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual viewing, we will deliver to the viewing per the funeral home instructions. Funeral Home and other related venues (churches, sanctuaries, synagogues', etc.) same day deliveries are available in Brooklyn, Queens, and Long Island, NY.   Due to travel distance and heavy traffic, deliveries located in Long Island, NY are available if ordered at least one day in advance.   

Banners Funeral Arrangements

Due to the time-sensitivity of delivering funeral orders, if a banner is not available, we will fill your order to value, substituting the banner with more flowers for an even fuller arrangement.



We also make hospital deliveries daily during normal business hours and evenings up to 10pm. We provide same day delivery services to hospitals located in Brooklyn and Queens, NY. Due to travel distance and heavy traffic, hospital deliveries located in Long Island, NY are available if ordered at least one day in advance.  Enter promocode Hospital10 prior to checkout located in the middle left of the webpage under "shopping cart" to receive a 10% discount. 


High Schools

High schools do not accept deliveries for students. Please send teacher's gifts to the high school and any student orders to their residence. Orders to high schools should be placed early because they usually must be received by 2pm.

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.


If no one is home.

Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.


Incorrect Addresses

If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling or Changing an Order

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

Recipient may be contacted.

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request to leave item at door.

The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.